Article Review: Imposed Queries in the Public Library

This article was originally reviewed for my statistics and research methods class. Gross, M. & Saxton, M. L. (2001). Who wants to know? Imposed queries in the public library. Public Libraries, 40(3), 170-176. Gross and Saxton conducted a survey of reference inquiries in order to determine what percentage of reference transactions are “imposed queries” – questions in which the person seeking the reference services is doing so on behalf of someone else (a family member, employer, social group, etc.). The … Read More